SHIPPING POLICY

1. Processing and Delivery Time

Our products are shipped directly from our international and local partner suppliers.
Therefore, the average delivery time ranges from 15 to 45 business days, depending on the customer’s location and product availability.

2. Tracking Information

Once your order has been processed (within 3 to 7 business days), you will receive a tracking number via email. You can follow your parcel through your local postal service or our logistics partners’ website.

3. Delays and External Factors

Delays may occur due to circumstances beyond our control, such as:

• Customs inspections;

• Postal or carrier strikes;

• Force majeure events (pandemics, natural disasters, etc.).

4. Practical Example

If the customer lives in a rural area and the product is shipped from Asia, delivery may take up to 45 business days. However, the parcel will remain traceable from origin to final delivery.